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Frequently Asked Questions
I did not received my Login/password by email

After your initial payment has cleared you will receive an email with your login name and password.
Your login is your email address and your password is the one you have either set yourself or that was automatically generated for you.
If you have a Yahoo email account please check in your spam directory to see if the email is present.
If you don't have this email please reset it here: Lost Password Reset

If the password renewal does not succeed please contact us using the form bellow.

Can I use Download Accelerator ?

In most case it's useless to use a download accelerator.

Resume feature is now available in all modern Internet browsers.
We do not limit bandwidth so it can help if you Internet Service Provider apply some limitation.

Warning 1 : Some Download Accelerator will NOT work. (DownloadthemAll! for Firefox works if you really need one)

Warning 2 : Using download accelerators and Streaming at the same time may result in streaming video freeze or other errors.

How can I cancel ?

Log in, then go to the account section and fill the two cancelation forms.

The first form is feedback to help us improve the website.

The second form is our billing cancelation form
They could ask a part of your credit card number (never your whole number). This allows the bank to identify your membership transactions.
You will not be charged anything more.

Are Payments Secure ?

Yes! We use 2 external serious companies: Epoch and CCBill.

The payments pages/popups where you enter your credit card numbers are always protected using HTTPS TLS/SSL of at least 128 bits.

We do not store your credit card number. We use external companies to process to the transactions. Please DO NOT write your credit card number in our contact form. Thank you.

When can I stop my Membership ?

Anytime you wish.

If I buy a video, can I go back later to download it ?

When you buy a video with credit you can go back at any time in the future to watch or download it again.
This video will be in your account forever.

Can I share videos ?

No. You are the only one authorized to watch the videos.
Sharing your account may result in the blocking of your access to the website.
Sharing videos/photos over the internet will result in legal proceedings.
Thanks for your comprehension.

Are there any hidden costs ?

No. A lot of adult websites use a bad practice named "Cross Selling".
When you take a membership at WoodmanCastingX you only pay for WoodmanCastingX.
There are no hidden checkboxes and no fine print.
We use fair practices to ensure we are a trustworthy website.

A website is selling or sharing one of your videos.

As WOODMAN CASTING is a registered trademark, official Woodman content is only available on official Woodman websites.
Please use the Report Abuse form to report any unauthorized sharing or distribution of Woodman content. Thank you.

If you have paid with EPOCH system
To cancel a membership or for customer service